The key is to arm bystanders to interrupt bias, so that the people experiencing bias don’t have to carry that load alone.

Bias trainings have a bad rap. And for good reason: Widely cited research by Frank Dobbin, Alexandra Kalev, and Erin Kelly found that diversity evaluations and diversity trainings for managers are often ineffective. It was a rigorous study, but it’s important to recognize what it found and what it didn’t.

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