Published on November 14, 2018
Starting Difficult Conversations in the Workplace
When faced with the challenging task of broaching a sensitive subject at work, most people feel condemned to make a choice – either cut to the chase and be direct, but appear brutal and abrupt; or tiptoe around the subject through fear of upsetting or offending the other person. Either carries risk for the professional relationship.
In this webinar, Sarah Hanson from Interactifs, addresses how to announce a difficult subject in a way which will give you the best chance of both maintaining the relationship and building a solution for the future.
It also looks at how to react to difficult news in a way which will allow you to remain calm, think fast and give you the best chance of turning the situation around.