Published on September 23, 2019
Complex Problem Solving
First let’s un-pack the expression "Complex Problem Solving" - What are complex problems and how do they differ from simple, complicated, or chaotic problems? How should our approach differ depending on the kind of problem we face?
Second, what does it mean to solve a problem? We’ve all had the satisfaction of identifying the best solution to a challenge, followed shortly by the disappointment of the solution never getting implemented. How do we involve the implementers in the design of their solution so that change really happens?