I’ve been connected with Kate Nasser for a few years now thanks to Social Media. Her insights on leadership, people skills, and customer service have helped leaders globally make a positive change. Last month she released her book, Leading Morale. I’m happy to share with you her insights on Leading Morale here on the Break the Frame blog. Through the years of working with leaders on employee engagement and high morale, I have seen some leaders embrace leading morale and others avoid it.

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